Managing the claim process

Insurers adopt a forensic approach to large claims. Once notified of a loss, they appoint a range of experts to protect their position and handle the claim on their behalf.

Echelon can help you manage the Insurers experts and control the information flow in order to reach a successful claim settlement. We will prevent potentially damaging information being released and mitigate issues arising which might delay or reduce the ultimate settlement.

The first steps towards a successful settlement are to gather the right team together and agree a strategy based on objectives. Managing the interface and flow of information to Insurer experts is vital in the early days of the claim.

Whether Insurers accept the claim and how much they pay depends on the outcome of their detailed investigation of information provided in the insurance placement and the claims process. Any discrepancies may adversely affect the claim outcome.

We will establish a programme and action plan for your claim in order to smooth the process and expedite the settlement.

Claims management guidelines
Understanding and managing the claims process will help businesses pre-empt potential problems before they arise. To assist you with this we have prepared a series of claims management guidelines

Please contact us to see how our Claim Preparation Services can respond to your business needs.