A Major Loss Claims Settlement Protocol - Presentation and Audio
Providing insurance certainty, faster claims settlement and tools to calculate and settle smaller loss.
The value of your insurance programme depends upon the speed and quality of claims settlement, particularly where this involves a major or catastrophic loss. Unlike most purchases you do not discover whether insurance meets your expectations until the very worst time, when you have actually suffered and are trying to manage the consequences of a loss.
BT Group Risk Management recognised this issue and in 2007 set themselves a challenge. In order to assure the efficacy of their catastrophic risk financing programme, they decided to review how their insurance programme would deliver payment of a large business interruption claim. How would a claim be calculated and evidenced? How could the settlement time be minimised?
Echelon Claims Consultants, Jardine Lloyd Thompson, BT Insurers and appointed experts worked together on a six month project to provide BT and their insurers with a binding claims protocol. This interactive breakfast briefing will provide the opportunity for you to learn about the Claims Settlement Protocol.
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