Nick Entwistle
Practical Experience
Major Loss Claims Handling - Nick is a chartered loss adjuster with expertise in the quantification and handling of large commercial property and business interruption claims for UK based corporations and offshore captives. He has dealt with a diverse range of major losses across a variety of industry sectors with particular experience in Construction, Real Estate, Retail, Manufacturing, Leisure and Public Authorities.
Strategic Guidance - Working with clients to manage all aspects of the claim process including advice on policy coverage, claim presentation and quantification of loss. Providing strategic guidance throughout the life cycle of a claim including reporting to and debriefing of personnel at all levels of the business.
Major Loss Planning - Policy wording reviews and testing in commercial property and manufacturing sectors, and stress testing of wordings with both corporate and captive clients.
Audit & Compliance - Reviewing claims portfolios on behalf of captive insurers. Reviews undertaken have focused on reserve accuracy and loss management procedures recommending process improvements which have delivered cost benefits through effective handling of claims and financial clarity.
Assistance to the governance panel of a national transportation company
monitoring large loss procedure compliance and strategy within the self
insured arm of the business.
Credentials
Food & Drink - Investigation and quantification of financial losses for International brewer arising from Europe wide CO2 shortage following explosion at UK based ammonia plant.
Management and resolution of property damage, research & development and business interruption claims following fire destroying food development laboratory. Key features of this loss were business continuity, and measurement and identification of research and development losses arising under a global master policy where not covered under the local UK policy.
Management and resolution of property damage and business interruption claim following fire within a food packaging facility. Temporary data and communication facilities were installed to minimise interruption to customers and production. Working closely with a dedicated team within the business reinstatement was achieved with minimal impact on production.
Assistance provided to UK arm of multinational fast food company following damage to numerous outlets during UK 2007 floods. Loss mitigation and recording advice provided to enable UK management to formulate necessary claims for submission to US based parent company.
Construction - Nick has developed an expertise in the assessment of contractual issues and application of Construction policy wording to practical situations, leading to early resolution of complex and programme critical situations. Successful recovery of costs from Third Parties arising from defective work or materials and also defending contractors in similar situations.
Embedded insurance claim management and consultancy role within large energy based project. Engaged by Employer to facilitate insurance aspects of demolition and rebuild of fire damaged structures under construction for consortium joint insured's.
Acting for main contractor and their Insurer, succeeded in achieving a transfer of liabilities, and deflection of commercial pressures following fire at a high profile premises. This was against a backdrop of media interest, failure of Employers insurances, and a negligent sub-contractor.
Led professional team investigation into liabilities and quantum following collapse of a riverbank retaining wall structure following ground remediation works on adjacent site. Separate incident causes established enabling successful recovery of losses from negligent third party subcontractor.
Resolution of main contractor's CAR claims as a result of damage to 4 storey concrete frame structure following crane collapse. Early identification of significant uninsured losses enabled management of claim and relationship with various sub-contract companies on the part of the main contractor. This assisted with final account negotiations and third party recovery aspects. Key issues included 'mothballing' of the site during HSE investigations leading to further delays in programme, and collateral damage to adjacent third party properties.
Retail - Appointed to act as representative in all insurance matters relating tolandlord, tenant and third party issues for high street retailer following destruction of retail shed by fire. Engaged on a full claim preparation and negotiation basis for the premises and fixture claims, and on a consultancy basis regarding quantification of stock and BI losses. By gaining agreement for Client to manage all of the landlord's reinstatement works achieved a full recovery of all structural repair costs. More importantly this strategy allowed for acceleration of repairs to mitigate the closure period and resultant effects on the business. Stock and BI settlements were both optimised as a result of advice and negotiation on interpretation of policy coverage.
Management and resolution of all aspects of a loss following total destruction of retail premises by fire. Contents and stock inventories had to be compiled and validated from head office records, staff interviews and reference to other outlets. Settlement of material damage losses achieved following reinstatement at an alternative location. Indemnity period for business interruption mitigated as a result.
Team leading role in resolution of severe flood claim for greeting card wholesaler following almost total loss of warehouse stock. Significant issues arose due to seasonal nature of sales and lead times for replacement stocks from overseas. Also recent new product launch affected, requiring assessment and agreement on likely success or otherwise of the affected line without historical data. Heads of claim included alternative storage premises and diversion of incoming stocks in addition to stock, debris removal and resultant business interruption.
Manufacturing - Led multi disciplined team of experts to assist textile manufacturer following loss of production facility, raw material stocks and work in progress as a result of flash flooding of manufacturing premises.
Following severe flooding incident, achieved early settlement negotiation with bridge component manufacturer. Agreement of loss on an indemnity basis enabled the Directors to manage reinstatement of damage, and more importantly for them, the business impact independently of Insurers.
Led multi disciplined team of experts to assist print manufacturer following total loss of sole production facility as a result of fire following static discharge in zoned area. As a result of good pre-loss planning on the part of the company, and a flexible approach to reinstatement under the policy, the business continued to trade throughout the interruption period with minimal loss of trade.
Resolution of building, stock, machinery and business interruption losses following fire in production facility for aerospace manufacturer. Liaison with international partner client following partial loss of production to ensure appropriate loss mitigation and protection of high profile commercial interests. Successfully resisted claims for consequential losses allegedly sustained by partner client for delays to programme.
Nominated as adjuster for major international defence manufacturer, reporting to the business, their captive board, and insurance layers. Various material damage and business interruption losses handled requiring coordination and liaison with various departments and senior personnel, and handling of sensitive political and security issues.
Real Estate - Management and resolution of claim for total loss of factory premises.Included resolution of landlord/tenant issues arising due to impecuniosities of tenant and failure of tenant's insurances. Reinstatement in different form achieved to improve future letting potential.
Following severe damage to a manufacturing facility dealt with landlord's claim for reinstatement. Issues regarding reinstatement in a different form and betterment were overcome, and potential underinsurance arguments averted.
Following partial destruction of an empty school building earmarked for redevelopment, successfully achieved a cash settlement for the local authority with their Insurer. This was achieved by demonstrating the value of the building to the Authority by reference to and negotiation with private contractors involved in development of a proposed public/private partnership initiative.
Hotel & Leisure - Prompt settlement of property damage claim and resolution of a significant business interruption claim following a fire in a spa facility. Assisted the policyholder in claim preparation and led a successful challenge to claim reductions proposed by forensic accountants acting on behalf of Insurers, to reflect market and economic trends which were not considered to be reflected in the Insured's business performance.
A fire at a premier hotel site resulted in the loss of the main banqueting facility and resultant impact on trade. Following assessment of the impact on the business steps were taken to ensure mitigation of loss during the reinstatement period. Repairs were accelerated and programmed for least disruption to achieve a cost effective resolution to the claim, resulting in few event cancellations and reinstatement of the facility prior to the main wedding season.
Various restaurant, hotel and public house claims following damage and closure by fire/flood involving loss mitigation advice and action in conjunction with reinstatement works.
Power & Utilities - Undertaken claim presentation and negotiation role for various losses handled on behalf of UK based power generation company ranging from significant claims to building structures, and turbine and alternator losses within a large generation facility.
Dealt with loss following collapse of a wind turbine on a notional reinstatement basis to enable reinstatement work to be postponed to a convenient time when the array was to be extended. A full BI recovery was made for the maximum indemnity period and the amount secured against the PD claim exceeded the expected return for the client for a cash based settlement.
Consultancy work undertaken with the renewable management and corporate insurance teams to establish a process for claim reporting and insurance MI of low value volume claims within large wind farms.
Detailed claim modelling for water utility company following damage to underground assets. Working with technical engineering and IT departments extracted and formatted relevant data to formulate and present complex claim to Insurers.
Qualifications
Associate of the Chartered Insurance Institute (ACII)
Associate of the Chartered Institute of Loss Adjusters (ACILA)
BA (Hons) Economics (BA (Hons) Econ)
