Claims Defensibility Audit

Whilst most claims rightly result in compensation payments, a proportion arise where the claimant departs from an established system of work, acts in contravention of training guidelines or they are the author of their own misfortune. Even organisations that boast health and safety excellence often fail to defend these types of claim, as they have inadequate claims defence processes and documentation.

Our claims defensibility review focuses on four key areas to provide a quick and practical review of your ability to defend civil liability claims:

  1. Incident processes - recording, reporting and investigation;
  2. Key documentation - relevant to your industry and the risks you face, with an emphasis on key statutory regulations that are likely to apply to commonly envisaged claim scenarios;
  3. Claims experience - analysis and reduction methodologies;
  4. Risk exposures - taking account of the nature of your business and emerging trends. Our report includes a Claims Defensibility Matrix, which provides a benchmark of your performance outlining and prioritising where and how current procedures need to be strengthened.

Read our Claims Defensibility Audit Brochureor contact us to see how a claims defensibility audit can respond to your business needs.

Do you have proof to defend claims?

Article:
Liability claims are expensive, time-consuming and damaging to the reputation of any business. Do you have everything you need in place to prevent them and, if the worst were to happen, do you have the documentation you need to defend them?